Comment about United Airline’s costumer service agent having a “south Asian” accent was racist

People with Asian community organizations from Chicago hold signs to protest after Sunday's confrontation where David Dao, 69, of Elizabethtown, Ky., was removed from a United Airlines airplane by Chicago airport police at O'Hare International Airport, during rally near United's counter at the airport's Terminal 1 in Chicago on Tuesday, April 11, 2017. Chris Sweda AP

In response to Mr. Ernest Sollar’s letter to the editor regarding his damaged luggage, I empathize with your situation. It must have been very frustrating. But I fail to see any relevance to your comment about United Airline’s costumer service agent having a “south Asian” accent. Did that have anything to do with your situation? Would it have been better if the rep had a “Midwestern white accent” or “Southeastern black” accent?

Next time, please refrain from racist remarks. Thank you.

Natalia Rizzo

Holmes Beach

This story was originally published April 18, 2017 at 2:32 PM with the headline "United comment criticized as ‘racist’."

Get unlimited digital access

#ReadLocal