How FPL restores power

Florida Power & Light's strategy to restore service to customers without power is based on safety and need, the company says.

 1. Work crews begin in areas with winds below 35 mph. After the hurricane passes, outside workers will be brought in to assist FPL field workers with the repair effort if the damage is bad enough.

 2. FPL's first priority is to have all the power plants operating.

 3. Next, repair crews concentrate on lines that serve essential customers such as hospitals and police and fire departments.

 4. Crews then focus on what repairs can restore power to the greatest number of customers. A major substation or primary distribution line serving 2,000 or 3,000 customers takes priority over a transformer box serving 50 people.

 5. Repairs aren't based on geography. Crews are not necessarily rushed to the areas of greatest devastation; they are routed to the places where they can help the most customers.