Shells, souvenirs, and novelties, but mostly shells, has been Palmetto wholesaler Darlene’s Shells stock in trade for more than three decades. The company sells its wares around the country, and operates a bustling retail outlet at the Red Barn.
I have written many columns about customer service because it is such a critical element that every business must master. However, too often I have seen businesses fail in this aspect because they are not looking at the entire customer experience.
Bradenton Police are investigating a shooting at the Village at Cortez apartment complex Friday night. One victim was shot multiple times and taken to Blake Medical Center. Another person died nearby, but did not show signs of physical trauma.