Small Business

Small Business

Rewarding customers is crucial to success

Many firms spend a lot of money advertising and networking to try to bring new customers through the door, but best practices say only 10 percent of sales should come from new customers. The other 90 percent should come from the firm’s existing customer base, which takes loyalty and trust – neither of which can be achieved with advertising.

Woman stalks elderly victim before stealing her wallet

Surveillance video from an Aldi grocery store in Cooper City shows an elderly woman shopping while her purse sits just inches away from her in a shopping cart. The thief reaches into the victim’s purse, grabs the victim's wallet and flees the store.