Chipotle has offered to rehire the manager it fired after a video posted Friday on Twitter showed employees refusing to serve five black men and asking them to prove they had the money to pay for their meals before placing their orders.
The company had originally fired the manager, then said it may have regretted that decision. However, on Tuesday, it announced its most recent update:
“While our normal protocol was not followed, we reviewed the incident, apologized to our manager for being put in this position and have offered her job back,” the company said on Twitter. “We will work to continue to ensure a respectful workplace for our employees and our customers alike.”
It’s not clear if the manager has accepted the offer.
The footage, which has been retweeted more than 52,000 times, showed the Chipotle employees in St. Paul. Minn., moving on to serve a white woman without asking her to show “proof of income.” When the camera zoomed in on her, an employee said the food would be on the house because of the incident surrounding her.
“This is not how we treat our customers. We’re committed to treating everyone equally and with respect,” Chipotle said in its initial statement referring to the black customers. “The manager has been terminated and we are re-training everyone at the restaurant to ensure something like this doesn’t happen again.”
The company had said that the manager thought the men were the same customers who had previously ordered and couldn’t pay for their meals: “Regardless, this is not how we treat our customers,” Chipotle said.
The video was taken by 21-year-old Masud Ali, who went to grab a bite to eat after “a long workout session.”
“So Chipotle gonna sit here and tell me I can’t eat because they think I look like someone that stole from them before??” Masud posted on Twitter.
Hours after the video went viral, Twitter users began to scour Masud’s Twitter page, and posted photos of some of his previous tweets that seem to suggest he’s stolen food before.
“Dine and dash is forever interesting,” Masud posted in 2015. He has since deleted the posts.
Another post read: “Guys we’re borrowing food... that’s it. And if the lady tries to stop you at the door don’t hesitate to truck the sh-- out of that bi---.”
Masud, who records show is on probation for theft, declined to comment to the Miami Herald on Sunday.