Got a question for the IRS? Online may end up being the only way to get an answer. The IRS may soon dramatically scale back telephone and face-to-face service as part of a future plan that would focus more on online accounts for the 150 million individual taxpayers and 11 million businesses seeking help and information, the agency’s official watchdog office warned.
Got a question for the IRS? Online may end up being the only way to get an answer. The IRS may soon dramatically scale back telephone and face-to-face service as part of a future plan that would focus more on online accounts for the 150 million individual taxpayers and 11 million businesses seeking help and information, the agency’s official watchdog office warned. Susan Walsh AP
Got a question for the IRS? Online may end up being the only way to get an answer. The IRS may soon dramatically scale back telephone and face-to-face service as part of a future plan that would focus more on online accounts for the 150 million individual taxpayers and 11 million businesses seeking help and information, the agency’s official watchdog office warned. Susan Walsh AP

IRS a heartless bureaucracy bent only on punishment

January 26, 2016 12:00 AM

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