Small Business

Small Business

Rewarding customers is crucial to success

Many firms spend a lot of money advertising and networking to try to bring new customers through the door, but best practices say only 10 percent of sales should come from new customers. The other 90 percent should come from the firm’s existing customer base, which takes loyalty and trust – neither of which can be achieved with advertising.

Business

Incentivized: Manatee County encourages job creation at Motorworks

The Manatee County Economic Development Program agreed to provide $30,000 in incentives to Motorworks Brewing for job creation. Though the added employment at the brewery is a plus for Manatee County’s economy, a City of Bradenton noise ordinance has complicated the brewery’s business situation, owners say. Since the brewery opened in February 2014, neighbors of Motorworks, 1014 9th St. W., have struggled to deal with effects from live music, dog-friendly events and outdoor activity held in the brewery’s beer garden. Now Motorworks is contemplating leaving Manatee County.

Small Business

Do not be held hostage by an employee

Understand that most problems are a good sign. Problems indicate that progress is being made, wheels are turning, you are moving toward your goals. Beware when you have no problems. Then you've really got a problem... Problems are like landmarks of progress. — Scott Alexander

Videos

Helmet cam captures motorcyclist's brush with death on freeway

An Olympia, Washington, motorcyclist captured his ride on the top of a car’s trunk after a freeway crash in Tumwater, Washington. The helmet-cam footage shows a first-person view of his brush with death.
Courtesy of Seth Dieckman
Helmet cam captures motorcyclist's brush with death on freeway 1:11

Helmet cam captures motorcyclist's brush with death on freeway

Press Secretary Sean Spicer: 'We can disagree with the facts' 1:47

Press Secretary Sean Spicer: 'We can disagree with the facts'

White House: opening briefing room to more journalists via Skype 0:46

White House: opening briefing room to more journalists via Skype

Former Vice President Dick Cheney speaks in Sarasota 2:11

Former Vice President Dick Cheney speaks in Sarasota