Service restored for Verizon customers in Bradenton and Tampa area after outage

HERALD STAFF REPORTJanuary 18, 2014 

MANATEE -- Verizon costumers in Bradenton, Sarasota, Tampa and Lakeland experienced service and data outages Friday afternoon after a cable was cut.

Chuck Hamby, a spokesperson for Verizon, said the issue was caused by a cut link in a Florida Power and Light wire. Those issues were repaired quickly, and service was restored the same day.

Florida Power and Light FiberNet spokeswoman April Reynolds said FPL experienced fiber damage in both Sarasota and Orlando Friday.

"Since the two events happened almost simultaneously, it created an outage condition for some of our customers," Reynolds said.

FPL FiberNet is a telecommunications provider and provides services to other companies on a wholesale level, including wireless companies.

"Anyone in that area on our network may have been impacted," Reynolds said.

Service returned around 3:30 p.m. Friday, after about two hours of no service for Verizon customers, but he said he did not know why the FPL wire affected Verizon.

"I've been informed that service is back and that the problem was only temporary," Hamby said.

Bob Elek, a spokesman from Verizon, said customers' service was not impacted area wide.

"It depends on which customers were being carried on those particular cables," Elek said.

Elek was not able to give specific details on the number of customers affected in each area.

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