Trends in banking

July 8, 2013 

Trends in banking

How the preferred method of banking has changed:

Internet: 39 percent in 2012, up from 22 percent in 2008

Branch: 18 percent in 2012, down from 30 percent in 2008

ATM: 12 percent in 2012, down from 25 percent in 2008

Telephone: 9 percent in 2012, up from 4 percent in 2008

Mail: 8 percent in 20012, down slightly from 9 percent in 2008

Mobile: 6 percent in 2012, up from 1 percent in 2008

Source: American Bankers Association

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