Readers, we need your help. Its time to examine the massive claims operation set up by BP for damages from the Gulf oil spill.
The gushing pipe has been capped. More than 100,000 claims have been filed. So far, BP has paid less than a third of the claims it has received, and has spent about $250 million, a little over 1 percent of the $20 billion that it set aside in an escrow account to pay damages. In less than two weeks, an independent claims administrator appointed by President Barack Obama Kenneth Feinberg will take over the claims process from BP.
We could take BP at its word that it will pay all legitimate claims, and trust the administrations assurances that the people of the Gulf will be made whole. We think its better to shine some sunlight on the process.
Thats where you come in.
If youve filed a claim with BP, please share details of your experience with the Bradenton Heralds and ProPublicas reporters using the form linked to this story. A reporter may follow up with you by phone, and well make it easy for you to share documents and records with us.
If you havent filed a claim, you can help ProPublica find claimants by doing your own outreach tweet this, post it to Facebook, send it out to a local listserv.
BPs data show that it has returned more than half of submitted claims because they lack enough information for BP to make a payment. In most of those cases, it has told people that they have to provide more documentation to prove that their claim is legitimate.
News reports have also spotlighted problems like translation difficulties between BP adjusters and Vietnamese fishermen working off the Louisiana coast. Some claims offices are hard to find. Bartenders, deckhands and other workers who earn their salaries in hard cash cant easily document their earnings.
These problems are real, but not easily put into perspective. When are people being told they need to send more documents? Just how serious or trivial are the procedural changes? Who has been paid, and who hasnt?
Getting a handle on an operation this big and complex requires talking to more than a handful of people. We want to cast a wide net to try to figure out which parts of the claims system are working and which ones arent, so we can add some accountability to the process.
If youve filed a claim with BP, please join us in compiling much-needed information.















